Trusted by 40+ brands.
Your Brand Deserves Email Marketing That Actually Delivers Results.
Increase repeat purchases, nurture past customers, and drive long-term loyalty with powerful email strategies. Our Retention Revenue Flywheel™ not only turns new buyers into lifelong fans but also re-engages past customers to keep them coming back.
Trusted by 40+ brands:
Results for over 40 brands
3D Printing Brand Drives 52% More Revenue from Email in 30 Days
With a focused 30-day email strategy, Phrozen3D.com generated $286,384 in email-attributed revenue, a 52% increase from the previous month. Email now accounts for nearly 48% of their total revenue.
Ready to Elevate?
Contact Me to Begin Transforming Your Business
Tech Brand Generates 37% of Total Revenue from Email in 30 Days
Xreal.com, an innovator in augmented reality tech, generated $115,655 in email revenue, making up 37% of their total revenue of $313,503 in just 30 days. Our targeted email strategy helped them maximize engagement and conversions, turning email into a powerful revenue driver.
Supplement Brand Boosts Email Revenue by 85% in 90 Days
A1Supplements.com, a leading eCommerce supplement store, skyrocketed their email revenue from $25K–$30K to $46,932/month, thanks to our advanced email strategy. Metrics on every email also improved drastically, helping their deliverability. This now accounts for a significant portion of their total revenue, with flows and campaigns equally driving consistent growth.
Tech Brand Generates 37% of Total Revenue from Email in 30 Days
Xreal.com, an innovator in augmented reality tech, generated $115,655 in email revenue, making up 37% of their total revenue of $313,503 in just 30 days. Our targeted email strategy helped them maximize engagement and conversions, turning email into a powerful revenue driver.
Qualified & Certified
We let the numbers do the talking.
$10M+
Revenue
Generated
40+ Clients' Served
30M+ Emails Sent
Nail Care Brand Boosts Email Revenue by 500% in 30 Days
We implemented a 30-day email strategy for Maniac Nails, leveraging personalized campaigns and automated flows. The result? A 5X increase in revenue, generating over €66,000 from email marketing without overwhelming their list.
Tech Brand Generates 37% of Total Revenue from Email in 30 Days
Xreal.com, an innovator in augmented reality tech, generated $115,655 in email revenue, making up 37% of their total revenue of $313,503 in just 30 days. Our targeted email strategy helped them maximize engagement and conversions, turning email into a powerful revenue driver.
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What sets Johnston Media apart from other marketing agencies?At Johnston Media, we don’t just send emails or SMS blasts – we create customer journeys that bring buyers back time and again. Most agencies cover the basics, but we go beyond with a deep-dive approach that ensures long-term value and customer loyalty. Our process is about fueling growth in a sustainable way, focusing on: Comprehensive data insights for fully informed decisions Customer journey mapping and strategy designed specifically to re-engage and retain Audience-building strategies that create genuine connections (and lessen reliance on ads) Customer experience optimization to improve satisfaction at every touchpoint And much more – all tailored to your brand’s needs
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Do you offer any performance guarantees?Absolutely. Our focus on performance means we don’t just want to see an increase in email stats – we want to see real revenue results. If you don’t see tangible growth from our campaigns, flows, or strategies, we keep working with you until you do. This includes optimizing, reworking, and improving flows, campaigns, and automations – all at no additional cost. We’re also selective about our clients because we believe in genuine partnerships. Before we begin, we review your brand, conduct a detailed audit of your current email infrastructure, and make sure your brand goals align with what we can deliver.
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What’s Johnston Media’s approach to retention strategy?Our retention strategy is designed to guide your customers through a personalized journey, one that’s optimized to maximize engagement and loyalty: Mapping the Customer Journey: We build a complete roadmap of each customer’s experience, focusing on touchpoints that drive them back to your brand. Behavior-Driven Segmentation: We create highly personalized content based on customer behavior and preferences. Lifecycle Automation: Our email flows are designed to re-engage customers at each stage, from the first interaction to repeat purchases. Performance Reporting: We track key metrics to measure effectiveness and continuously refine our strategies for even better results.
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How soon can we start working together?We’re ready to hit the ground running! Once we’ve got the contract signed and the initial payment cleared, our team dives straight into planning. We usually require a week for setup, including research, flow planning, and ensuring deliverability is top-notch. With this foundation, campaigns and automations can start rolling out within a week after you sign on.
What Our Clients Say
"Corey did a great job setting up our campaigns and flows in Klaviyo and made it easy for us to run the campaigns going forward! I highly recommend him!"
Craig Fordham
Bondi Records
"Beautiful emails and generated 32% of our revenue from email last month!"
Marlot
Maniac Nails
"Corey and his team took our email marketing to the next level. Couldn't recommend Johnston Media enough."
Saif Momin
Deskr
Our 4 step approach
The Retention Revenue Flywheel™
This framework transforms how eCommerce brands view customer relationships. By focusing on the customer journey, every stage becomes a step toward creating loyal, repeat buyers. We'll identify where your business sits on this flywheel and unlock sustainable, compounding growth.
Our 4 step approach
The Retention Revenue Flywheel™
This framework transforms how eCommerce brands view customer relationships. By focusing on the customer journey, every stage becomes a step toward creating loyal, repeat buyers. We'll identify where your business sits on this flywheel and unlock sustainable, compounding growth.
Book Your Free Discovery Call
Book Your Free Discovery Call
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
Book Your Free Discovery Call
Book Your Free Discovery Call
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
1. Attraction
Great relationships start with great first impressions. Here, the focus is on capturing attention, providing value upfront, and inviting customers into your brand story.
This Stage Includes:
-
High-Converting Email Capture Strategies
-
Welcome Series & First-Touch Flows
-
Campaigns Designed to Educate & Delight
-
Engaging Email Design Templates
2. Engagement
Once you’ve captured attention, you keep it by making every interaction meaningful. Build trust through personalization, consistency, and relevance. It’s like nurturing an early friendship.
This Stage Includes:
-
Personalized Email & SMS Campaigns
-
Behavioral Triggered Flows
-
Review & UGC Integration
-
Strategic Popups & Retargeting
3. Loyalty Building
Turn one-time customers into loyal advocates. At this stage, we focus on giving customers reasons to return, creating memorable experiences, and fostering emotional connections with your brand. You’re best of friends at this point.
This Stage Includes:
-
VIP Programs & Exclusive Offers
-
Advanced Segmentation & Targeting
-
Personalized Cross-Sell & Upsell Strategies
-
Post-Purchase Retention Campaigns
4. Advocacy
Satisfied customers become your biggest growth lever. Encourage word-of-mouth referrals, collect meaningful feedback, and continuously optimize the customer experience. These are your lifelong pals, that will always have your back.
This Stage Includes:
-
Referral Campaigns & Programs
-
Customer Feedback & Surveys
-
Post-Purchase Experience Optimization
-
Data-Driven Retention Strategies
CONTACT US
Get Your Free Strategy Session
If you’re an eCommerce brand ready to:
-
Unlock the Full Potential of Your Customer Retention: Increase repeat purchases and maximize Lifetime Value (LTV) with data-driven strategies.
-
Automate Revenue-Generating Flows: Let your email and SMS marketing work 24/7 to grow your business while you focus on other priorities.
-
Build a Scalable Growth Plan: Drive predictable, sustainable revenue every month with strategies tailored to your goals.
CONTACT US
Get Your Free Strategy Session
If you’re an eCommerce brand ready to:
-
Unlock the Full Potential of Your Customer Retention: Increase repeat purchases and maximize Lifetime Value (LTV) with data-driven strategies.
-
Automate Revenue-Generating Flows: Let your email and SMS marketing work 24/7 to grow your business while you focus on other priorities.
-
Build a Scalable Growth Plan: Drive predictable, sustainable revenue every month with strategies tailored to your goals.
Book your Free Strategy Session and Audit today.
CONTACT US
Get Your Free Strategy Session
If you’re an eCommerce brand ready to:
-
Unlock the Full Potential of Your Customer Retention: Increase repeat purchases and maximize Lifetime Value (LTV) with data-driven strategies.
-
Automate Revenue-Generating Flows: Let your email and SMS marketing work 24/7 to grow your business while you focus on other priorities.
-
Build a Scalable Growth Plan: Drive predictable, sustainable revenue every month with strategies tailored to your goals.